Be there: You need services support staff readily available to personally get with the local-government customer ... it's quite possible to generate service charges to those using the product ...

"Citizens get something that's really useful for them, and we [as local government managers&#93 ... "San Antonio not only provides good customer service, but it generates a substantial ...

If you are going on vacation, it's always safest to stop your paper. You can choose to either donate the papers to our NIE program or have them delivery as a bundle when you return. We partner ...

It's hard not to when you have a boss like Norris Cunningham, a city records clerk who oversees the customer service counter. Cunningham's folks don't mind dropping a stack of public records on ...

We appreciate what y’all are doing, and it is time … to do the right thing of getting back to serving our community,” Patton ...

Average annual wage of customer service representatives working in federal, local and state government agencies in the United States from 2014 to 2023 (in U.S. dollars) Characteristic Average ...

State and local governments are moving toward constituent-centric digital services, using new and old tech to introduce new ...

ASHIKAGA, Tochigi -- Rules banning the use of recording devices are being put in place in response to "customer harassment" ...

The utility company has been replacing lead service lines since 2012. New federal guidelines put a timeline on how quickly ...

Two of the Sedgwick County Commission’s five seats are up for election this November, with an open seat in the west and an incumbent vying for a second term in the southwest.

These companies are sparking change in the Tampa Bay community. Tampa Bay Inno showcases the startups and entrepreneurs ...

A wide range of service sector workers, including bus drivers, restaurant servers, call center operators and local government employees, have reported abusive customer behavior. Currently ...