Magicbricks' latest survey across 13 prime cities reveals a robust customer sentiment towards luxury real estate. The survey ...

Research from EasyDMARC has put some numbers to anecdotal reports of sustained customers spending on data protection ...

Three lesser-known Spanish hotel chains are favoured among guests as the best international hotel brands, beating out some ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

We’ll explore why NPS is often misaligned with B2B needs and why B2B organizations need to look beyond NPS for a deeper ...

The organization has embarked on an ambitious four-year strategic plan focused on elevating customer experience and ...

Organizational success starts with being able to measure the right customer experience (CX) metrics. Identifying where and ...

SAP Insights’ global survey reveals the opportunities and challenges of AI for midsize wholesale and distribution companies ...

Optimizing the Use of Marketing Technology to Build Customer Trust Webinar Featuring Alex Clemente, Managing Director, ...

Amman: Queen Alia International Airport (QAIA) was recently honored during the ACI World Customer Experience Summit and ...

A recent survey by ResumeTemplates found 1 in 4 companies have reported ... Managers' top concerns when hiring Gen Z ...

The potential for generative AI to deliver a significant return on investment is being demonstrated by early adopters across ...